Privacy Policy

Cuetopia ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

We use the information we collect to:

• Create and manage your account
• Process your bookings and purchases
• Send you newsletters and promotional materials (with your consent)
• Communicate with you about events, competitions, and updates
• Display your profile, statistics, and achievements
• Improve our services and user experience
• Prevent fraud and ensure security
• Comply with legal obligations
• Post to our social media accounts (Facebook) about club events and activities

We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, email services, hosting providers)
• Social Media Platforms: When you participate in public events or competitions, we may post your achievements on our Facebook page
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale of assets, or acquisition

We do not sell your personal information to third parties.

Our application integrates with Facebook to automatically post updates about club events, competition results, and winners. This integration:

• Posts to our official Facebook page only
• Does not access or collect data from your personal Facebook account
• Shares publicly available information (event details, competition winners who have consented)
• May include names and photos of winners with their permission

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Under GDPR and UK data protection laws, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (see below)
• Restriction: Request restriction of processing your data
• Data Portability: Request transfer of your data
• Object: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

How to Request Deletion of Your Data:

Note: Once your data is deleted, you will no longer be able to access your account or use our services. This action is irreversible.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.